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Everything we launched at CarFluent CRM 2024

Updated: Feb 6

Smiling person in blue sweater gestures toward text: "CarFluent CRM: Release 2024." Features include AI Sales Assistant and marketing tools.

At CarFluent, we understand that speed, personalization, and efficiency are key to winning in today’s competitive automotive market. That’s why we’re thrilled to announce a suite of powerful new features for 2024—tools that make connecting with leads faster, managing your team easier, and growing your dealership smoother than ever.


From smarter communication tools to AI-driven automation, these updates are designed to help your team focus on what they do best: building relationships and closing deals. Here’s everything we unveiled for 2024:



AI Assistant

🤖 AI Sales Assistant & Website Chat AI Assistant

Chat interface showing a conversation with a dealer. Options include locating a car and booking appointments. Minimalist background.

Your dealership just gained a tireless team member. The AI Assistant works 24/7 to:

  • Answer common questions from leads in real-time.

  • Schedule test drives automatically, no manual input required.

  • Provide personalized responses tailored to your business and branding.

It’s not just a chatbot—it’s a complete sales assistant, always working to keep leads engaged and moving closer to a purchase.



VIDEO CRM

🎥 Video Marketing: Engage Leads in a Whole New Way

Video recording in progress. Smiling man in a red shirt gestures while talking. Glass office background. Recording icon visible.

In today’s world, video is king—and now you can harness its power:

  • Record personalized video messages for your leads to make interactions more human and memorable.

  • Tap into your video library to send high-quality, pre-recorded content.

Whether it’s a walkaround of a vehicle or a personal thank-you, video marketing adds a dynamic, professional touch to your outreach.



COMMUNICATION

💬 Combined Inbox: All Conversations in One Place

Email interface showing a lead messages about financing options. Right panel details 2018 Audi Q5. Active status, blue and white theme.

Keeping track of conversations just got a whole lot easier. With the Combined Inbox, all your emails, SMS messages, and other communications with leads are stored in one centralized location. Whether it’s a question from a new lead or a follow-up with a returning customer, your team can see the full history at a glance—streamlining responses and saving valuable time.



CALLS

📞 Outbound Calls: Connect Instantly

Audio call interface with user icon and "James Harden" text. Timer at 00:42. Blue soundwave pattern below. Background fades from blue to white.

With outbound calls directly from the CRM, reaching out to leads has never been easier. Whether it’s following up on an inquiry or setting up an appointment, your team can place calls with just a click—right from the system. No external tools, no delays, just seamless communication.



CALLS   REPORTS

🎙️ Call Recordings & Reports: Performance Insights at Your Fingertips

Dashboard with call tasks and logs. Shows active call with James Harden, task priorities, and call log details in a light interface.

Every call tells a story, and now you can capture it all.

  • Record and store every conversation for review.

  • Generate detailed performance reports to identify strengths and areas for improvement.

  • Use insights to train and manage your sales team effectively, ensuring everyone is performing at their best.



CAMPAIGNS SALES

📧 Email Campaigns: Smarter, Simpler Marketing

Two tablet screens display marketing campaign dashboards, showing campaign details and an interface for creating new campaigns. The background is light blue.

Marketing campaigns, made easy:

  • Use AI to generate compelling, professional campaigns in seconds.

  • Target specific segments of your lead list for precision outreach.

  • Launch campaigns immediately or schedule them for the perfect moment.

It’s never been easier to create and execute campaigns that get results.



AUTOMATIONS

📬 Automated Mail/SMS in Workplans: Seamless Follow-Ups

Flowchart showing an email automation for unqualified leads. Includes decision points and email templates for car availability. Background is light blue.

Consistency is key in sales, and now you can maintain it without extra effort. Automate follow-ups by scheduling emails and messages in your workplan. The system will send them for you, ensuring no lead slips through the cracks and your team stays focused on closing deals.



REPUTATION

⭐ Reputation Management: Build Trust Online

Feedback form with rating stars and submission options via message or email. Includes submitted feedback praising service. Light blue background.

Happy customers are your best marketers. With our new Reputation Management tools, you can:

  • Send feedback forms to leads directly from the CRM.

  • Encourage satisfied customers to leave glowing Google reviews, boosting your online reputation.

Turn positive experiences into public endorsements that build trust and bring in new business.



Why CarFluent CRM?

Today’s dealerships need more than just a CRM—they need a system that works as hard as they do. These new features are designed to:

  • Save Time: Automate repetitive tasks and streamline workflows so your team can focus on what matters most.

  • Engage Smarter: Use AI and video to create more personalized, effective interactions.

  • Drive Results: Improve team performance, connect with leads faster, and increase conversions.

We’re redefining what a dealership CRM can do—making every aspect of your sales process faster, smarter, and more effective.



🎥 See It All in Action Ready to experience the difference? Watch our full demo and discover how CarFluent CRM 2024 can transform your dealership.



CarFluent CRM: Revolutionizing Dealerships, One Feature at a Time. 🚗✨

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